At Garden Central Sales Store, we understand that your gardening projects can’t wait. That’s why we’ve designed a delivery service that combines speed, reliability, and care for your precious plants. Whether you’re a home gardener eagerly awaiting new additions to your flower beds or a landscaping professional working to a tight schedule, our delivery options are tailored to meet your needs.

Our Delivery Promise

Every order is handled with the same care we give to our own garden. From the moment you place your order to when it arrives at your door, we ensure:

  • Careful Packaging: Our horticultural experts pack each plant using specialized materials to protect them during transit
  • Fast Processing: Orders are prepared within 1-2 working days (excluding weekends and bank holidays)
  • Global Reach: We ship to most international destinations (excluding some Asian and remote regions)
  • Transparent Tracking: You’ll receive full tracking information once your order is dispatched

Shipping Options

Standard Shipping

Ideal for gardeners who want their plants as quickly as possible:

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 working days after dispatch
  • Cost: £12.95 (regardless of order value)
  • Best for: Time-sensitive projects, professional landscapers, or when you simply can’t wait to get planting

Free Shipping

Perfect for patient gardeners planning ahead:

  • Carrier: EMS
  • Delivery Time: 15-25 working days after dispatch
  • Cost: FREE for orders over £50
  • Best for: Larger orders, seasonal planning, or when you’re happy to wait for the best value

Important Delivery Notes

To ensure your plants arrive in perfect condition, please note:

  • Delivery times are estimates and may vary slightly depending on your location and customs processing
  • We cannot deliver to PO Box addresses
  • Someone must be available to receive and care for the plants upon delivery
  • During extreme weather conditions, we may delay dispatch to protect your plants

Returns Policy

We’re confident you’ll love your plants, but if you need to return anything:

  • Timeframe: 15 days from receipt of delivery
  • Condition: Plants must be in their original, resalable condition
  • Process: Contact our customer care team at [email protected] to initiate a return

Need Help With Your Delivery?

Our customer service team is always happy to assist with any delivery questions or special requests. Whether you’re wondering about the best shipping method for delicate alpines or need advice on timing your hedge plant delivery, we’re here to help.

Contact us at [email protected] or visit our website for more information.

Happy gardening from all of us at Garden Central Sales Store!